Quick Summary
Error code CE-108255-1 on PlayStation typically indicates a problem with the application or game software. It often arises due to corrupted data, insufficient system resources, or software conflicts during runtime.
Common Causes
- Corrupted Game/Application Data: Game or application files may have become corrupted due to incomplete downloads, system errors, or storage issues.
- Insufficient System Resources: The PlayStation may not have enough available memory or processing power to run the game or application properly, especially during resource-intensive scenes.
- Software Conflicts: Conflicts can arise between the game/application and other software running on the PlayStation, leading to instability.
- System Software Issues: The operating system itself might have encountered a problem which is preventing the game from running smoothly.
- Hardware Fault: In rare cases, this error can be caused by a hardware issue on the console (e.g., failing storage).
Step-by-Step Fixes
Method 1: Restart the Game/Application
Step 1: Close the game or application completely.
Step 2: From the PlayStation home screen, navigate to the game or application.
Step 3: Restart the game or application.
Method 2: Restart the PlayStation Console
Step 1: Press and hold the PlayStation button on your controller.
Step 2: Select 'Power' from the quick menu.
Step 3: Choose 'Restart'.
Method 3: Check for Game/Application Updates
Step 1: Highlight the game or application on the home screen.
Step 2: Press the Options button on your controller.
Step 3: Select 'Check for Update'.
Step 4: Install any available updates.
Method 4: Rebuild Database in Safe Mode
Step 1: Turn off your PlayStation completely. Make sure the power indicator light is off.
Step 2: Press and hold the power button until you hear two beeps (the second beep will occur about 7 seconds after the first).
Step 3: Connect your controller to the PlayStation using a USB cable.
Step 4: Press the PlayStation button on your controller.
Step 5: Select 'Rebuild Database' from the Safe Mode menu. Note: This process may take some time. Don't interrupt it.
Method 5: Reinstall the Game/Application
Step 1: From the home screen, highlight the game or application.
Step 2: Press the Options button on your controller.
Step 3: Select 'Delete'.
Step 4: Go to the PlayStation Store or your game library and download/reinstall the game or application.
Method 6: Update System Software
Step 1: Go to Settings from the PlayStation home screen.
Step 2: Select 'System'.
Step 3: Select 'System Software'.
Step 4: Select 'System Software Update and Settings'.
Step 5: Select 'Update System Software'.
Method 7: Initialize PlayStation (Factory Reset)
Warning: This will erase all data on your PlayStation. Back up your data before proceeding.
Step 1: Fully power off your PS5.
Step 2: Boot into Safe Mode (as described in Rebuild Database instructions).
Step 3: Select 'Initialize PS5' or 'Initialize PS5 (Reinstall System Software)'. Choose the second if the first fails. You will need a USB drive with the latest PS5 software on it for the second option.