Quick Summary
Error code 9175 on Roblox generally indicates an issue with the chat filter. This means that the platform's system has detected that a message you're trying to send may contain inappropriate or disallowed content.
Common Causes
- Filtered Content: The most common cause is that your message contains a word, phrase, or combination of characters that the Roblox chat filter blocks. This includes profanity, personal information, circumventing filters (e.g., using numbers to replace letters), or content that violates Roblox's Community Standards.
- False Positive: Sometimes, the chat filter can mistakenly flag innocent words or phrases, resulting in a false positive. This is less common, but it can occur due to the complex nature of language and the need for the filter to be sensitive to potentially harmful content.
- Account Age Restrictions: If your account is associated with a younger age, stricter filtering rules may be in place. Roblox applies more restrictive filtering to accounts of users under 13 to ensure their safety.
- Game-Specific Filtering: Some games implement their own, potentially stricter, chat filters in addition to the standard Roblox filter.
Step-by-Step Fixes
Method 1: Rephrase Your Message Show Steps ↓
Step 1: Carefully review your message and try to identify any words or phrases that might be triggering the filter.
Step 2: Rephrase your message using different words with similar meanings. Avoid using any potentially offensive or questionable language, even if you don't intend it to be harmful.
Step 3: Try sending the rephrased message and see if the error persists.
Method 2: Check Your Account Age Show Steps ↓
Step 1: If you suspect your account age might be incorrectly set, which may impact the strictness of filtering, access your Roblox account settings.
Step 2: Look for the 'Personal Info' section.
Step 3: If the age is incorrect, contact Roblox support to request a correction. Note that changing your birthdate is restricted, and Roblox may require verification.
Method 3: Contact Roblox Support Show Steps ↓
Step 1: If you believe the filter is consistently blocking innocent messages, or you are unable to resolve the issue using the steps above, contact Roblox Support.
Step 2: Provide them with details about the messages being blocked, the context in which you're trying to send them, and your account information.
Step 3: They can investigate whether there's an issue with the filter or your account settings.
Method 4: Consider Game-Specific Filters Show Steps ↓
Step 1: If the issue only occurs in a specific game, the game itself might have extra content restrictions.
Step 2: Try contacting the game developer directly and ask if they can offer some explanation.
Step 3: Review the game's description and any available settings for any specific chat rules.