Quick Summary
Error Code 267 on Roblox typically indicates that you have been kicked from the game. This can occur due to various reasons ranging from server-side issues to client-side problems.
Common Causes
- Game Server Issues: The game server itself might be experiencing problems, leading to unexpected disconnections and kicks. This could be due to crashes, updates, or other technical difficulties on the game's end.
- Scripting Errors: A poorly written or malicious script within the game could be causing players to be unexpectedly kicked. This often results from exploiting or exploiting attempts.
- Internet Connection Problems: Unstable or slow internet connections can lead to timeouts and disconnections from the game server. Packet loss or high latency can trigger the error.
- Roblox Client Issues: Problems with your Roblox client installation, such as corrupted files or outdated versions, might cause disconnections. This includes problems with Roblox Studio if applicable.
- Exploiting or Cheating: The game server may have detected suspicious activity related to exploiting or cheating, which resulted in you being kicked. This might be due to third-party software, unauthorized modifications, or using game glitches to gain an unfair advantage.
Step-by-Step Fixes
Method 1: Check Your Internet Connection
Step 1: Ensure your internet connection is stable and working correctly. Try visiting other websites or running a speed test.
Step 2: If using Wi-Fi, try switching to a wired connection (Ethernet) for a more stable connection.
Step 3: Restart your modem and router to refresh your network connection.
Method 2: Restart the Roblox Client
Step 1: Close the Roblox application completely.
Step 2: Wait a few seconds, then relaunch the Roblox client.
Step 3: Try joining the game again to see if the issue is resolved.
Method 3: Update or Reinstall Roblox
Step 1: Check if there's a new update for Roblox. If so, install it.
Step 2: If updating doesn't work, uninstall Roblox from your computer.
Step 3: Download the latest version of Roblox from the official website and reinstall it.
Method 4: Clear Roblox Cache
Step 1: Close Roblox completely.
Step 2: Press Windows Key + R to open the Run dialog box.
Step 3: Type %temp%\Roblox and press Enter.
Step 4: Delete all files and folders within the Roblox folder.
Step 5: Restart Roblox.
Method 5: Disable VPN or Proxy (If Applicable)
Step 1: If you are using a VPN or proxy, temporarily disable it.
Step 2: Try joining the Roblox game again to see if the issue is resolved.
Step 3: If disabling the VPN/proxy fixes the issue, consider configuring exceptions or using a different server location.
Method 6: Contact Game Developer (if persistent)
Step 1: If the problem persists specifically in one game, it may indicate a server-side issue or a bug in the game.
Step 2: Try contacting the game developer or administrator via the Roblox group or other communication channels associated with the game.
Step 3: Explain the issue in detail and request assistance.