Quick Summary
The "Unfortunately, app has stopped" error on Android indicates that an application has unexpectedly crashed or closed. This typically occurs due to software conflicts, insufficient resources, or corrupted application data.
Common Causes
- Insufficient Resources: The device may not have enough RAM (Random Access Memory) available for the app to run smoothly, especially if many apps are running simultaneously.
- Corrupted Application Data: Cached data or app settings might become corrupted, leading to instability and crashes.
- Software Conflicts: Incompatibilities with the Android operating system, other installed apps, or outdated software versions can trigger the error.
- Bug in the App: The app itself may contain programming errors or bugs that cause it to crash under certain circumstances.
Step-by-Step Fixes
Method 1: Restart the App
Step 1: Close the app completely by swiping it away from the recent apps list.
Step 2: Re-open the app.
Step 3: If the problem persists, try restarting your device.
Method 2: Clear App Cache and Data
Step 1: Go to Settings > Apps (or Applications Manager, depending on your device).
Step 2: Find the app that is crashing.
Step 3: Tap on the app.
Step 4: Select Storage.
Step 5: Tap Clear Cache.
Step 6: If clearing the cache doesn't work, tap Clear Data (Note: This will delete app settings, accounts and databases).
Method 3: Update the App
Step 1: Open the Google Play Store.
Step 2: Search for the app that is crashing.
Step 3: If an update is available, tap Update.
Method 4: Update Android System
Step 1: Go to Settings > System (or About phone depending on device).
Step 2: Tap System Update (or Software update)
Step 3: Check for updates. If an update is available, download and install it.
Method 5: Free Up Storage Space
Step 1: Uninstall unnecessary apps.
Step 2: Delete old photos, videos, and files.
Step 3: Transfer files to a computer or cloud storage.
Method 6: Reinstall the App
Step 1: Uninstall the app.
Step 2: Restart your device.
Step 3: Reinstall the app from the Google Play Store.
Method 7: Check App Permissions
Step 1: Go to Settings > Apps (or Applications Manager).
Step 2: Select the app.
Step 3: Choose Permissions.
Step 4: Ensure the app has the necessary permissions enabled.
Method 8: Factory Reset (Last Resort)
Warning: This will erase all data on your device. Back up important data before proceeding.
Step 1: Go to Settings > System > Reset options.
Step 2: Choose Erase all data (factory reset).
Step 3: Follow the on-screen instructions.