Quick Summary
Error code LS-0013 in the Epic Games Launcher typically indicates a problem with file access or permissions during the installation or updating process. This usually means the launcher is unable to read, write, or modify necessary files or folders on your system.
Common Causes
- Insufficient Permissions: The Epic Games Launcher does not have the necessary administrative privileges to access or modify files in the installation directory.
- Antivirus Interference: Your antivirus software might be incorrectly flagging Epic Games Launcher files as threats, preventing them from being read or written.
- Corrupted Installation Files: The game or launcher installation files may be corrupted or incomplete, leading to errors during the setup process.
- Conflicting Applications: Other applications running in the background may interfere with the installation process.
- Disk Errors: Errors on your hard drive or SSD can prevent the launcher from writing to or reading from the disk.
Step-by-Step Fixes
Method 1: Run the Epic Games Launcher as Administrator
Step 1: Close the Epic Games Launcher completely.
Step 2: Right-click on the Epic Games Launcher icon on your desktop or in the Start Menu.
Step 3: Select "Run as administrator".
Step 4: Try installing or updating the game again.
Method 2: Temporarily Disable Antivirus Software
Step 1: Locate your antivirus software icon in the system tray (usually in the bottom-right corner of your screen).
Step 2: Right-click the icon and choose the option to disable or turn off the antivirus.
Step 3: Try installing or updating the game again.
Important: Remember to re-enable your antivirus software after the installation is complete.
Method 3: Verify Game Files
Step 1: Open the Epic Games Launcher.
Step 2: Go to your Library.
Step 3: Locate the game that's causing the issue.
Step 4: Click the three dots next to the game's name.
Step 5: Select "Verify". This will check for and repair any corrupted game files.
Method 4: Reinstall the Epic Games Launcher
Step 1: Close the Epic Games Launcher completely.
Step 2: Go to Control Panel (Windows) or Applications (macOS).
Step 3: Uninstall the Epic Games Launcher.
Step 4: Download the latest version of the Epic Games Launcher from the official Epic Games website.
Step 5: Reinstall the launcher and try installing the game again.
Method 5: Run a Disk Check
Step 1: Open Command Prompt as an administrator. (Search for "cmd", right-click, and select "Run as administrator")
Step 2: Type chkdsk /f /r C: and press Enter (replace C: with the drive where you are installing the game if it's different).
Step 3: You may be prompted to schedule the disk check for the next restart. Type Y and press Enter, then restart your computer.
Step 4: Allow the disk check to complete during the restart process. This may take some time.