Quick Summary
Error code 910 on Android's Google Play Store usually indicates that there's a problem downloading or updating an application. This can be related to storage issues, corrupted cache data, or problems with your Google account.
Common Causes
- Insufficient Storage Space: The error can occur if your device does not have enough available storage to download or update the application. The system requires space not only for the app itself but also for temporary files used during the installation process.
- Corrupted Cache or Data: Corrupted cache or data related to the Google Play Store or the specific application being installed can interfere with the download process. This corruption can prevent the app from being installed correctly, resulting in error 910.
- Google Account Issues: Problems with your Google account, such as authentication errors or issues with the account's synchronization, can cause download errors. This can particularly happen if there are multiple google accounts or some accounts have stopped syncing.
Step-by-Step Fixes
Method 1: Clear Google Play Store Cache and Data
Step 1: Open your device's Settings app.
Step 2: Navigate to Apps or Applications Manager.
Step 3: Find and tap on Google Play Store.
Step 4: Tap on Storage.
Step 5: Tap on Clear Cache, then tap on Clear Data. This will remove any potentially corrupted temporary files.
Step 6: Restart your device and check if the issue is resolved.
Method 2: Check Storage Space
Step 1: Open your device's Settings app.
Step 2: Navigate to Storage.
Step 3: Check the Available Storage. If it's low, delete unnecessary files (photos, videos, apps) to free up space.
Step 4: Consider moving large files to an external storage device, such as an SD card if available.
Step 5: Try installing or updating the application again.
Method 3: Re-add Google Account
Step 1: Open your device's Settings app.
Step 2: Navigate to Accounts or Users & Accounts.
Step 3: Find your Google Account.
Step 4: Select Remove Account.
Step 5: Restart your device.
Step 6: Go back to Settings > Accounts and Add Account, then re-add your Google account.
Step 7: Ensure the account is syncing properly.
Step 8: Try installing or updating the application again.
Method 4: Uninstall and Reinstall Updates to Google Play Store
Step 1: Open your device's Settings app.
Step 2: Navigate to Apps or Applications Manager.
Step 3: Find and tap on Google Play Store.
Step 4: Tap the three dots in the top right corner (if available) and select Uninstall Updates. If the three dots aren't present, the option might be directly available on the app's information page.
Step 5: This will revert the Play Store to its factory version. The Play Store will automatically update itself after a short period.
Step 6: Try installing or updating the application again.