Quick Summary
Error code 495 on Android, specifically when using Google Play, typically indicates a problem with downloading or updating apps. This usually stems from issues with Google Play's cache, data, or problems with your Google account connection.
Common Causes
- Corrupted Google Play Cache/Data: The Google Play Store stores temporary data (cache) and user information (data). Corruption in these files can interrupt download processes.
- Google Account Synchronization Issues: Problems with syncing your Google account on your device can lead to download errors within the Google Play Store.
- Network Connectivity Problems: An unstable or slow internet connection can interrupt the download process, resulting in an error.
Step-by-Step Fixes
Method 1: Clear Google Play Store Cache and Data
Step 1: Open your device's Settings app.
Step 2: Go to Apps (or Applications or App Manager depending on your device).
Step 3: Find and tap on Google Play Store.
Step 4: Tap on Storage.
Step 5: Tap on Clear Cache and then Clear Data. Confirm if prompted.
Step 6: Restart your device.
Method 2: Clear Google Play Services Cache and Data
Step 1: Open your device's Settings app.
Step 2: Go to Apps (or Applications or App Manager depending on your device).
Step 3: Find and tap on Google Play Services.
Step 4: Tap on Storage.
Step 5: Tap on Manage Space (if available) and then Clear All Data. Alternatively, tap Clear Cache and then Clear Data if you don't see the "Manage Space" option. Confirm if prompted.
Step 6: Restart your device.
Method 3: Re-add Your Google Account
Step 1: Open your device's Settings app.
Step 2: Go to Accounts (or Users & Accounts depending on your device).
Step 3: Tap on your Google account.
Step 4: Tap on Remove Account (or Delete Account). Confirm the removal.
Step 5: Restart your device.
Step 6: Go back to Settings > Accounts and tap on Add Account > Google.
Step 7: Follow the on-screen instructions to add your Google account back to your device.
Method 4: Check Your Internet Connection
Step 1: Ensure you have a stable internet connection (Wi-Fi or mobile data).
Step 2: Try opening a web page in your browser to verify your internet connectivity.
Step 3: If using Wi-Fi, try restarting your router. If using mobile data, ensure you have sufficient data allowance and a strong signal.