Quick Summary
Error code 279 in Roblox typically indicates a disconnection from the game server. This can be due to issues on the client-side, server-side, or somewhere in between, disrupting the communication between your device and the Roblox servers.
Common Causes
- Internet Connectivity Issues: Unstable or slow internet connection can lead to disconnections. This includes problems with your Wi-Fi, Ethernet cable, or internet service provider (ISP).
- Roblox Server Problems: Roblox servers may be experiencing outages or maintenance, causing widespread disconnections. These issues are often temporary and affect many players simultaneously.
- Firewall or Antivirus Interference: Your firewall or antivirus software might be blocking Roblox's connection to the internet. This can happen if Roblox is not whitelisted or if the software is configured with overly strict settings.
- Corrupted Roblox Installation: Damaged or incomplete Roblox installation files can lead to various errors, including disconnections. This can occur due to interrupted installations or software conflicts.
- Outdated Roblox Version: Running an outdated version of the Roblox client can cause compatibility issues with the servers. Ensuring you have the latest version is important for smooth gameplay.
Step-by-Step Fixes
Method 1: Check Your Internet Connection
Step 1: Verify your internet connection by browsing other websites or using other online applications. If you experience issues, restart your modem and router.
Step 2: If using Wi-Fi, try switching to a wired Ethernet connection for a more stable connection. This can help eliminate wireless interference.
Step 3: Run a speed test to ensure your internet speed meets the minimum requirements for Roblox. Contact your ISP if you suspect slow speeds.
Method 2: Check Roblox Server Status
Step 1: Visit the Roblox status page (usually found on the Roblox website or through community forums) to check for any reported server outages. If there's a known outage, wait for Roblox to resolve the issue.
Step 2: Follow Roblox's official social media channels (e.g., Twitter) for updates on server status and estimated resolution times.
Method 3: Configure Firewall and Antivirus
Step 1: Add Roblox to your firewall's whitelist. This allows Roblox to communicate through your firewall without being blocked. Consult your firewall's documentation for instructions on whitelisting applications.
Step 2: Temporarily disable your antivirus software to see if it's interfering with Roblox's connection. If this resolves the issue, add Roblox to your antivirus's exceptions or whitelist. Important: Remember to re-enable your antivirus after testing.
Method 4: Reinstall Roblox
Step 1: Uninstall Roblox from your computer through the Control Panel (Windows) or Applications folder (macOS).
Step 2: Restart your computer after uninstalling Roblox.
Step 3: Download the latest version of Roblox from the official Roblox website and reinstall it.
Method 5: Update Roblox
Step 1: Roblox typically updates automatically when you launch the game. However, if you suspect you're running an outdated version, try closing and reopening Roblox.
Step 2: If that doesn't work, try reinstalling Roblox using the steps above to ensure you have the latest version.