Quick Summary
Error code DL-101 on Android typically indicates a problem with downloading or updating apps from the Google Play Store. This usually means there is a problem with the Google Play Store's cache, data, or your Google account connection.
Common Causes
- Corrupted Google Play Store Cache: The Google Play Store stores temporary data (cache) to speed up performance. If the cache becomes corrupted, it can lead to download errors like DL-101.
- Corrupted Google Play Store Data: Similar to the cache, the Google Play Store also stores data that can become corrupted. This corrupted data might interfere with the download process.
- Google Account Synchronization Issues: A problem with your Google account synchronizing with your device can prevent downloads from the Play Store. This can be due to password changes, connection problems, or account errors.
- Insufficient Storage Space: If your device is running low on storage space, the Play Store may be unable to download and install new apps or updates.
- Network Connectivity Problems: Unstable or slow internet connections can interrupt the download process, leading to errors. This could be a Wi-Fi or mobile data issue.
Step-by-Step Fixes
Method 1: Clear Google Play Store Cache and Data
Step 1: Go to your device's Settings app.
Step 2: Tap on 'Apps' or 'Applications'.
Step 3: Find and tap on 'Google Play Store'.
Step 4: Tap on 'Storage'.
Step 5: Tap 'Clear Cache' and then 'Clear Data'.
Step 6: Restart your device and try downloading again.
Method 2: Clear Google Play Services Cache and Data
Step 1: Go to your device's Settings app.
Step 2: Tap on 'Apps' or 'Applications'.
Step 3: Find and tap on 'Google Play Services'.
Step 4: Tap on 'Storage'.
Step 5: Tap 'Clear Cache' and then 'Clear Data'.
Step 6: Restart your device and try downloading again.
Method 3: Re-add Your Google Account
Step 1: Go to your device's Settings app.
Step 2: Tap on 'Accounts'.
Step 3: Select your Google account.
Step 4: Tap 'Remove account' (you may need to confirm this action).
Step 5: Restart your device.
Step 6: Go back to 'Settings' > 'Accounts' and 'Add account' to re-add your Google account.
Step 7: Try downloading from the Play Store again.
Method 4: Check Device Storage
Step 1: Go to your device's Settings app.
Step 2: Tap on 'Storage'.
Step 3: Check the available storage space. If it's low, delete unnecessary files, apps, photos, or videos.
Step 4: Restart your device.
Step 5: Try downloading from the Play Store again.
Method 5: Check Your Internet Connection
Step 1: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data.
Step 2: Restart your router or modem if you're using Wi-Fi.
Step 3: Check your internet speed. If it is very slow, contact your provider.
Step 4: Try downloading from the Play Store again.