Verified Fix

How to Fix Windows Error DXGI_ERROR_DEVICE_REMOVED

If you are encountering error DXGI_ERROR_DEVICE_REMOVED on Windows, this guide will help you resolve it.

Quick Summary

The "DXGI_ERROR_DEVICE_REMOVED" error indicates that your graphics card has been physically removed or reset by the operating system due to a driver timeout, hardware failure, or other system instability. This can lead to application crashes or rendering issues within games and other graphically intensive programs.

Common Causes

  • Driver Issues: Outdated, corrupted, or incompatible graphics drivers are a common cause. These can lead to instability and cause Windows to reset or remove the device.
  • Hardware Failure: A failing graphics card, insufficient power supply, overheating, or loose connections can trigger this error. The GPU may be unable to maintain stability.
  • Overclocking: Overclocking your graphics card or CPU beyond their stable limits can cause crashes and device removal errors. Increased power draw and heat can trigger the error.
  • System Instability: Other software or hardware conflicts can lead to system instability, triggering the error. This may involve RAM problems, drive errors, or conflicting software installations.
  • DirectX Issues: Corruption in DirectX runtime files can cause graphical errors and crashes, potentially leading to device removal.

Step-by-Step Fixes

Method 1: Update Graphics Drivers

Step 1: Download the latest drivers from the manufacturer's website (NVIDIA, AMD, or Intel).

Step 2: Use Display Driver Uninstaller (DDU) in Safe Mode to completely remove old drivers. Search online for reputable download sources for DDU.

Step 3: Install the new drivers.

Step 4: Restart your computer.

Method 2: Check Hardware Connections

Step 1: Power off your computer and unplug it from the wall.

Step 2: Open the case and check the graphics card is securely seated in its PCIe slot.

Step 3: Verify that all power connectors are properly connected to the graphics card. Ensure the connectors click into place.

Step 4: Inspect cables for damage.

Step 5: Close the case, plug the computer back in, and power it on.

Method 3: Monitor Temperatures

Step 1: Download and install a hardware monitoring tool like MSI Afterburner or HWMonitor.

Step 2: Run the monitoring tool while using graphically demanding applications.

Step 3: Check the GPU temperature. If it exceeds the manufacturer's recommended temperature (usually around 80-85°C), consider improving cooling.

Step 4: Improve cooling by cleaning dust from the GPU heatsink and fans, or consider upgrading to a better cooler.

Method 4: Disable Overclocking

Step 1: If you have overclocked your graphics card or CPU, revert to the default clock speeds.

Step 2: Use the software or BIOS settings that you used to apply the overclock to revert the settings.

Step 3: Test if the problem persists with the default clock speeds.

Method 5: Run System File Checker (SFC)

Step 1: Open Command Prompt as administrator.

Step 2: Type sfc /scannow and press Enter.

Step 3: Wait for the scan to complete and follow any on-screen instructions.

Step 4: Restart your computer.

Method 6: Test your RAM

Step 1: Download and create a bootable USB drive with Memtest86. Check online for reputable guides on how to do this.

Step 2: Boot from the USB drive, and allow Memtest86 to run several passes. Multiple errors indicate faulty RAM could be contributing to system instability.

Step 3: If errors are found, consider replacing the faulty RAM. Consult instructions for your computer.

Method 7: Check Power Supply Unit (PSU)

Step 1: Determine the power requirements of your graphics card and other components.

Step 2: Ensure your PSU meets or exceeds these requirements with sufficient headroom (at least 20% above the rated wattage).

Step 3: If your PSU is old or borderline, consider upgrading it to a higher wattage and better quality model.

Step 4: Verify the +12V rail voltage stability on the PSU using hardware monitoring software.

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