Quick Summary
Error code 90002 in Discord generally indicates a connection issue preventing you from reaching Discord's servers. This can be due to problems with your internet connection, Discord's servers, or configurations on your local system.
Common Causes
- Internet Connection Problems: A weak or unstable internet connection is the most common cause. This can include intermittent outages, slow speeds, or issues with your router/modem.
- Discord Server Outage: Occasionally, Discord's servers experience outages or maintenance. During these times, users may be unable to connect.
- Firewall or Antivirus Interference: Your firewall or antivirus software might be blocking Discord's connection to the internet, preventing it from establishing a stable connection.
- Incorrect Date and Time Settings: Discord requires accurate date and time settings to authenticate your connection. Incorrect settings can cause connection problems.
- Corrupted Discord Files: Damaged or corrupted files within the Discord installation can prevent the application from connecting properly.
- VPN or Proxy Issues: Problems with your VPN or proxy settings can sometimes interfere with Discord's ability to connect, particularly if the VPN server is unstable or blacklisted.
Step-by-Step Fixes
Method 1: Check Your Internet Connection
Step 1: Verify your internet connection by opening a web browser and visiting a website like Google or YouTube. If the website doesn't load, troubleshoot your internet connection.
Step 2: Restart your router and modem. Unplug both devices, wait 30 seconds, plug the modem back in, wait for it to connect, and then plug the router back in.
Step 3: Consider running a speed test to ensure your internet speed meets Discord's minimum requirements. Look into contacting your ISP if your bandwidth is consistently too low.
Method 2: Check Discord's Status Page
Step 1: Visit Discord's status page (status.discord.com) to check for any known outages or maintenance. If there is an ongoing issue, wait for Discord to resolve it.
Step 2: Subscribe to Discord's status updates to receive notifications about outages and maintenance schedules.
Method 3: Temporarily Disable Firewall and Antivirus
Step 1: Temporarily disable your firewall and antivirus software.
Step 2: Try launching Discord again.
Step 3: If Discord connects successfully, add Discord to your firewall and antivirus exceptions list to allow it to connect without interference.
Step 4: Re-enable your firewall and antivirus software.
Method 4: Correct Date and Time Settings
Step 1: Ensure your computer's date and time are set correctly. In Windows, go to Settings > Time & Language > Date & Time and enable 'Set time automatically' and 'Set time zone automatically'.
Step 2: On macOS, go to System Preferences > Date & Time and ensure 'Set date and time automatically' is checked.
Method 5: Clear Discord's Cache and Local Data
Step 1: Close Discord completely.
Step 2: Press Windows Key + R to open the Run dialog box.
Step 3: Type %appdata% and press Enter.
Step 4: Locate and delete the Discord folder.
Step 5: Open the Run dialog box again (Windows Key + R).
Step 6: Type %localappdata% and press Enter.
Step 7: Locate and delete the Discord folder.
Step 8: Restart Discord and try connecting again.
Method 6: Disable VPN or Proxy (or Try a Different One)
Step 1: Disable your VPN or proxy server if you are using one.
Step 2: Try launching Discord again.
Step 3: If Discord connects, the VPN or proxy was likely the issue.
Step 4: If you need to use a VPN, try a different server or a different VPN provider.
Method 7: Reinstall Discord
Step 1: Uninstall Discord from your computer.
Step 2: Download the latest version of Discord from the official Discord website (discord.com).
Step 3: Reinstall Discord and try connecting again.