Quick Summary
Error code 0x87dd0006 on Xbox typically indicates an issue with your Xbox profile or the game license. This error often prevents the game from launching or being accessed.
Common Causes
- Profile Issue: There may be a problem with your Xbox profile's sign-in status or its ability to verify game licenses.
- Game License Problem: The game license may be corrupted, not properly synchronized with your account, or the game may not be correctly registered to your account.
- Xbox Live Service Outage: Sometimes, temporary issues with Xbox Live services can prevent the verification of game licenses, leading to this error.
- Game File Corruption: Corrupted game installation files can prevent the game from launching and throw this error.
Step-by-Step Fixes
Method 1: Restart Your Xbox Console
Step 1: Press and hold the Xbox button in the center of your controller.
Step 2: Select 'Restart console'.
Step 3: Select 'Restart'.
This often resolves temporary glitches that prevent license verification.
Method 2: Sign Out and Sign In Again
Step 1: Press the Xbox button to open the guide.
Step 2: Select 'Profile & system' > 'Sign out'.
Step 3: After signing out, sign back in with your Microsoft account.
This refreshes your profile and re-establishes the connection to Xbox Live services.
Method 3: Check Xbox Live Status
Step 1: Go to the Xbox Live status page on the Xbox website or use a third-party service status website.
Step 2: Check for any reported outages or service disruptions related to account services or game licenses.
Step 3: If there is an outage, wait until the services are restored before trying to launch the game.
Method 4: Verify Game License
Step 1: Make sure you are signed in with the account that purchased the game.
Step 2: If you’re using game sharing, ensure the account that owns the game has set your console as their Home Xbox console.
Step 3: Check your Microsoft account order history to confirm the game purchase.
Method 5: Reinstall the Game
Step 1: Uninstall the game.
Step 2: Go to 'My games & apps'.
Step 3: Find the game, and select 'Uninstall'.
Step 4: Reinstall the game from the Microsoft Store or the game disc.
This replaces any potentially corrupted files.
Method 6: Check Account Region
Step 1: Verify that the region setting on your Xbox console matches the region associated with your Microsoft account.
Step 2: To change the region, go to Settings > System > Language & location.
Step 3: Ensure the Location is set to your actual location.