Quick Summary
Error code 0x80248007 indicates a problem with the Windows Update service preventing it from properly downloading or installing updates. This can be due to corrupted update files, network connectivity issues, or conflicts with other software or services.
Common Causes
- Corrupted Windows Update Components: Damaged or incomplete Windows Update files can prevent updates from being installed correctly.
- Network Connectivity Issues: An unstable or interrupted internet connection can cause errors during the update download process.
- Conflicting Software: Certain third-party software, especially antivirus programs or firewalls, may interfere with the Windows Update service.
- Windows Update Service Issues: The Windows Update service itself may be stopped or malfunctioning.
- Incorrect Date and Time Settings: Having incorrect date or time settings can sometimes interfere with Windows Update's ability to connect to Microsoft servers.
Step-by-Step Fixes
Method 1: Run the Windows Update Troubleshooter
Step 1: Open Settings by pressing the Windows key + I.
Step 2: Navigate to Update & Security.
Step 3: Click on Troubleshoot in the left pane.
Step 4: Select Windows Update under 'Get going' or 'Recommended troubleshooters', then click Run the troubleshooter.
Step 5: Follow any on-screen prompts to complete the troubleshooting process.
Step 6: Restart your computer and try running Windows Update again.
Method 2: Reset Windows Update Components
Step 1: Open Command Prompt as an administrator. Search for cmd, right-click on Command Prompt, and select Run as administrator.
Step 2: Stop the BITS, Cryptographic, MSI Installer, and Windows Update services by typing the following commands, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Step 3: Rename the SoftwareDistribution and Catroot2 folders. These folders store temporary update files. Type the following commands, pressing Enter after each:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
Step 4: Restart the BITS, Cryptographic, MSI Installer, and Windows Update services. Type the following commands, pressing Enter after each:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Step 5: Close Command Prompt and restart your computer.
Step 6: Try running Windows Update again.
Method 3: Check Network Connection
Step 1: Ensure you have a stable internet connection.
Step 2: Try restarting your router or modem.
Step 3: If using a Wi-Fi connection, try switching to a wired connection to see if the problem persists.
Step 4: Check your firewall settings to make sure Windows Update is not being blocked.
Method 4: Check Date and Time Settings
Step 1: Open Settings by pressing the Windows key + I.
Step 2: Navigate to Time & Language.
Step 3: Ensure that the Set time automatically and Set time zone automatically options are enabled. If they are already enabled, toggle them off and then back on again.
Step 4: If the settings cannot be automatically configured, manually set the correct date and time.
Step 5: Restart your computer and try running Windows Update again.
Method 5: Perform a Clean Boot
Step 1: Press the Windows key + R to open the Run dialog box.
Step 2: Type msconfig and press Enter.
Step 3: In the System Configuration window, go to the Services tab.
Step 4: Check the Hide all Microsoft services box.
Step 5: Click Disable all.
Step 6: Go to the Startup tab and click Open Task Manager.
Step 7: In Task Manager, disable all startup items.
Step 8: Close Task Manager and click OK in the System Configuration window.
Step 9: Restart your computer.
Step 10: After the restart, try running Windows Update again. If the update works, re-enable the services and startup items one by one to identify the conflicting software.