Verified Fix

How to Fix Windows Error 0x8024402f

If you are encountering error 0x8024402f on Windows, this guide will help you resolve it.

Quick Summary

The error code 0x8024402f in Windows Update typically indicates a problem with connecting to the Windows Update servers. This often means there's a network connectivity issue, a problem with the Windows Update service itself, or interference from security software.

Common Causes

Network Connectivity Issues: A dropped internet connection, slow internet speeds, or improperly configured network settings can prevent Windows Update from connecting to Microsoft's servers.
Windows Update Service Issues: The Windows Update service may be stopped, corrupted, or otherwise malfunctioning, preventing it from properly downloading and installing updates.
Firewall or Antivirus Interference: Firewalls or antivirus software might be blocking Windows Update from accessing the internet or specific files required for updates.
Proxy Server Issues: Incorrectly configured or malfunctioning proxy server settings can disrupt the connection between your computer and the Windows Update servers.
Corrupted Windows Update Components: Damaged or corrupted Windows Update components can prevent the update process from completing successfully.

Step-by-Step Fixes

Method 1: Run the Windows Update Troubleshooter

Step 1: Open the Settings app (Windows key + I).

Step 2: Go to 'Update & Security' > 'Troubleshoot'.

Step 3: Select 'Windows Update' under 'Get going' or 'Recommended troubleshooters'.

Step 4: Click 'Run the troubleshooter' and follow the on-screen instructions.

Step 5: Restart your computer after the troubleshooter completes.

Method 2: Restart Windows Update Service

Step 1: Press the Windows key + R, type 'services.msc', and press Enter.

Step 2: Locate the 'Windows Update' service in the list.

Step 3: Right-click the 'Windows Update' service and select 'Restart'. If the service is not running, select 'Start'.

Step 4: Also locate 'Background Intelligent Transfer Service (BITS)' and 'Cryptographic Services' and repeat step 3 for these services.

Step 5: Restart your computer.

Method 3: Check Your Internet Connection

Step 1: Ensure your computer is connected to the internet.

Step 2: Try browsing websites to confirm your internet connection is working.

Step 3: If you are using Wi-Fi, try restarting your router and modem.

Step 4: If you are using a wired connection, check your Ethernet cable and ensure it is properly connected.

Method 4: Check Firewall and Antivirus Settings

Step 1: Temporarily disable your firewall and antivirus software.

Step 2: Try running Windows Update again.

Step 3: If Windows Update works after disabling the firewall/antivirus, add Windows Update as an exception in your firewall/antivirus settings.

Important: Remember to re-enable your firewall and antivirus software after troubleshooting.

Method 5: Reset Windows Update Components

Step 1: Open Command Prompt as an administrator (search for 'cmd', right-click, and select 'Run as administrator').

Step 2: Type the following commands, pressing Enter after each:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Step 3: Restart your computer.

Method 6: Check Proxy Settings