Quick Summary
Error code 0x80070193 on Xbox typically indicates an installation failure, often linked to corrupted game files or issues with the Xbox storage device. This error prevents users from installing or updating games and apps.
Common Causes
- Corrupted Game Files: Downloaded game files may be incomplete or corrupted due to network interruptions or storage errors during the download process. This invalidates the installation process.
- Storage Device Issues: Problems with the Xbox's internal or external storage device (e.g., bad sectors, insufficient space, file system errors) can prevent the system from properly writing game data during installation.
- Xbox System Software Problems: Occasionally, glitches or bugs inside the Xbox's system software can interfere with the installation process. This interference might not be directly related to the game files themselves.
- Network Connectivity Issues: Unstable or intermittent network connections during the download process can lead to incomplete or corrupted game files, triggering installation errors.
Step-by-Step Fixes
Method 1: Restart Your Xbox
Step 1: Press and hold the Xbox button in the center of your Xbox controller to open the Power Center.
Step 2: Select Restart console.
Step 3: Select Restart. This performs a full restart of the console and clears temporary files.
Method 2: Check Your Storage Space
Step 1: Press the Xbox button to open the guide.
Step 2: Go to Profile & system > Settings > System > Storage.
Step 3: Review available space on your internal and external storage devices. Ensure sufficient space is available for the game installation. If space is limited, uninstall unused games or apps.
Method 3: Clear Persistent Storage
Step 1: Press the Xbox button to open the guide.
Step 2: Go to Profile & system > Settings > Devices & connections > Blu-ray.
Step 3: Select Persistent storage.
Step 4: Select Clear persistent storage. Reboot your Xbox.
Method 4: Check Your Network Connection
Step 1: Go to Profile & system > Settings > General > Network settings.
Step 2: Select Test network connection. Follow any on-screen instructions to resolve connection issues. Consider restarting your router or modem to refresh the network connection.
Method 5: Reinstall the Game
Step 1: Uninstall the problematic game from your Xbox.
Step 2: Press the Xbox button to open the guide.
Step 3: Go to My games & apps > See all > Games.
Step 4: Highlight the game and press the Menu button on your controller.
Step 5: Select Uninstall. Once uninstalled, restart your console and reinstall the game from the Microsoft Store or game disc.
Method 6: Factory Reset (Keep Games & Apps)
Warning: This should be a last resort as you may need to sign back in.
Step 1: Go to Profile & system > Settings > System > Console info.
Step 2: Select Reset console.
Step 3: Choose Reset and keep my games & apps. This resets the Xbox operating system but keeps your installed games and apps. Follow the on-screen instructions. You will likely be prompted to sign back in to your Xbox profile followed by resyncing data.