Quick Summary
Error code 0x80070190 on Xbox typically indicates an issue during a system update process, specifically signaling a problem with installation or configuration. This error often arises when the console encounters difficulties applying the update, interrupting the process and leaving the system in an inconsistent state.
Common Causes
- Insufficient Storage Space: The Xbox requires sufficient free space to download and install updates. If the hard drive is nearly full, the update process can fail.
- Network Connectivity Issues: A weak or unstable internet connection during the update process can interrupt the download or installation, leading to the error. Packet loss and high latency can contribute.
- Corrupted System Files: Damaged or corrupted system files can interfere with the update process. This can occur due to unexpected shutdowns, power outages, or previous failed updates.
- Xbox Live Service Outage: If Xbox Live services are experiencing outages or maintenance, it can prevent the console from properly downloading or verifying the update files.
- External Storage Problems: If you are using an external hard drive for storage, issues with that drive (connection, corruption, etc.) may cause the update to fail if the system attempts to use it or access information on it during the update process.
Step-by-Step Fixes
Method 1: Check Storage Space
Step 1: Go to Settings on your Xbox.
Step 2: Select System, then Storage.
Step 3: Review the available space on your hard drive. If it's low, delete unnecessary games, apps, or content to free up space (at least 20 GB is recommended for updates).
Step 4: Retry the update after freeing up space.
Method 2: Restart Your Xbox
Step 1: Press and hold the Xbox button on your controller.
Step 2: Select Restart console, and then select Restart.
Step 3: Alternatively, you can hold the power button on the front of the console for about 10 seconds until it completely shuts down. Unplug the power cord for 30 seconds, then plug it back in and turn the console on.
Step 4: After restarting, try to update your Xbox again.
Method 3: Check Network Connection
Step 1: Go to Settings on your Xbox.
Step 2: Select General, then Network Settings.
Step 3: Select Test network connection to ensure you are connected to the internet.
Step 4: Select Test network speed & statistics to check your connection speed and packet loss. Ensure your connection is stable and meets the minimum requirements for Xbox updates.
Step 5: If you encounter issues, try restarting your modem and router. Ensure your Xbox is connected via a wired connection if possible for a more stable connection.
Method 4: Perform an Offline System Update
Step 1: You'll need a PC, a USB flash drive with at least 6GB of space, and a stable internet connection on your PC.
Step 2: On your PC, go to the official Xbox Support website and download the Offline System Update file (OSU1).
Step 3: Format the USB flash drive as NTFS.
Step 4: Extract the contents of the OSU1 .zip file directly to the root of the USB flash drive. There should be a folder named '$SystemUpdate' on the drive.
Step 5: Power off your Xbox completely. Unplug the power cord for 30 seconds then plug back in.
Step 6: Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.
Step 7: Continue holding the Pair and Eject buttons for about 10-15 seconds, until you hear a second “power-up” tone from the console. The console should then boot into the Xbox Startup Troubleshooter.
Step 8: Plug the USB flash drive into a USB port on the Xbox console.
Step 9: Use the D-pad and A button to navigate and select Offline system update. The console will apply the update from the USB drive.
Method 5: Factory Reset (Keep Games & Apps)
Step 1: Go to Settings on your Xbox.
Step 2: Select System, then Console info.
Step 3: Select Reset console.
Step 4: Choose Reset and keep my games & apps. This option will remove potentially corrupted data but keep your installed games and apps.
Warning: Make Sure you remember your Microsoft Account login info before resetting.